Ordering terms and distance contract
These terms apply to purchases from JupiShop at jupishop.eu.
Seller: SIA “Jupitera dāvanas”, registration number 40203564513. Legal address: Grīvas iela 25, Rīga, LV-1055, Latvia. Email: jupitera.davanas@inbox.lv.
JupiShop orders are delivered. Local pickup is not available.
Distance contract
The Seller and the person placing an order (the Buyer) enter into a distance contract. The Seller undertakes to sell and deliver the goods in accordance with the confirmed order.
Ordering and payment
The Buyer selects the goods, options and quantities and provides contact and delivery details. Before confirmation, the Buyer checks the order and the information entered. Prices are in euros; the total including delivery is shown before the order is confirmed.
Payment methods available at checkout may be used. Where invoice payment is available, an electronic invoice is emailed to the Buyer. The invoice is valid without a signature and must be paid within 3 working days unless otherwise agreed; an unpaid order may be cancelled.
Bank transfer recipient: SIA “Jupitera dāvanas”
IBAN: LV24HABA0551066971392
Please include your order or invoice number in the payment reference. Make the transfer after receiving your order confirmation or invoice.
Delivery
Orders are processed on working days. In-stock items are dispatched within 5 working days after payment is received. Unless the product description or order confirmation states otherwise, delivery within Latvia is provided within 10 days after payment, with delivery timing agreed with the Buyer where necessary.
Right of withdrawal
Consumers have a 14-day right of withdrawal, subject to statutory exceptions. Goods must be returned no later than 14 days after notice of withdrawal. Send notices to jupitera.davanas@inbox.lv. The full procedure, costs and form are in the returns policy.
Complaints and non-conforming goods
If goods are damaged, incorrectly delivered or do not match the order, email jupitera.davanas@inbox.lv with the order number and a description of the problem. Attach photos where possible. Complaints are handled in accordance with applicable consumer protection rules. These terms do not limit statutory rights relating to non-conforming goods.
Data and disputes
Data needed to fulfil orders is processed by SIA “Jupitera dāvanas”. Order-related messages are sent to the email address provided. Subscribing to news is a separate choice. See the privacy policy for more information.
Contact the Seller first with questions or complaints. If no agreement is reached, consumers may contact Latvia's Consumer Rights Protection Centre or use other remedies available by law. These terms do not remove mandatory consumer protections applicable in another country.