Privacy policy

Privacy policy

Seller: SIA “Jupitera dāvanas”, registration number 40203564513. Legal address: Grīvas iela 25, Rīga, LV-1055, Latvia. Email: jupitera.davanas@inbox.lv.

SIA “Jupitera dāvanas” is the controller of personal data for JupiShop (jupishop.eu). This policy applies to customers, prospective and former customers, order-related contacts and website visitors. Personal data is information about an identified or identifiable individual. The policy covers processing on the website, in IT systems, by email, by telephone and on paper.

Purposes of processing

  1. Sales and customer service: identifying customers, preparing invoices, payments, delivery, warranties and returns, handling enquiries and complaints, and improving products, the website and service.
  2. Business planning and analysis: statistics, records, performance measurement, data quality, reports, surveys and risk management, subject to applicable consent requirements.
  3. Protecting company information and IT systems, ensuring security and preventing fraud.
  4. Legal obligations: retaining transaction documents and providing information to competent authorities where required.
  5. News and offers with the necessary consent or another applicable legal basis; other specific purposes are explained when data is collected.

Data and legal bases

We process contact details, delivery and billing addresses, order and payment information and communications needed to fulfil orders. The platform may also process IP addresses, device, browser and website usage information. Legal bases include performing a contract, legal obligations, proportionate legitimate interests or consent.

Shopify and recipients

JupiShop uses Shopify. Data may be received by platform, payment, delivery, accounting and IT service providers and suppliers involved in fulfilling a particular order. Appropriate safeguards must apply when processing data outside the European Economic Area.

Shopify's enhanced features may use information about interactions with our store, other stores and Shopify services. Such processing is also governed by the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies, retention and rights

Necessary cookies support website functionality; optional analytics and advertising technologies are used in accordance with consent requirements. Unsubscribe from news using the email link or by contacting us. Data is kept as long as necessary for its purpose, statutory retention and protecting legal claims, using appropriate security measures.

Subject to applicable rules, you may access your data, request correction, erasure, restriction and portability, object to certain processing and withdraw consent. Withdrawal does not affect the lawfulness of earlier processing. Send requests to jupitera.davanas@inbox.lv. You may complain to Latvia's Data State Inspectorate.